Course curriculum
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1
Intro
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2
Welcome to the Course
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Welcome Intro -
Summary How to get the Most of this Guide 1. How to manage Agents 1.2. Organizing Agents into Groups 2. Automations 2.1. What are Automations? 2.2. Dispatch'r Rule 2.3. Supervisor Rule 2.4. Observer Rule 3. Setting up Canned Responses 4. Ticket Fields 5. Email Notifications
Pricing options
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